♦️ Privacy Policy

At Smooth Flowmeters, we value the privacy of our customers, business partners, distributors, and website visitors. This Privacy Policy explains how we collect, use, store, process, and protect your personal and business information when you visit our website, submit enquiries, request quotations, register for newsletters, apply for careers, or interact with our products and services. By using our website, you consent to the practices described in this Privacy Policy.

Smooth Flowmeters may collect personal information including your name, company name, email address, phone number, postal address, designation, country, and any other information voluntarily provided through enquiry forms, contact forms, quotation requests, newsletter subscriptions, career applications, or customer registrations. We may also collect technical information such as your IP address, browser type, operating system, device information, pages visited, and website usage statistics to improve website performance and user experience.

The information collected is used solely for legitimate business purposes, including responding to enquiries, providing quotations, processing orders, delivering products and services, technical support, customer communication, warranty administration, calibration services, marketing updates, newsletter distribution, recruitment activities, and improving our products and website. We do not sell, rent, or trade your personal information to third parties.

Smooth Flowmeters implements appropriate technical and organizational measures to safeguard personal and business information against unauthorized access, alteration, disclosure, loss, or misuse. While we follow industry-standard security practices, no method of electronic transmission or internet storage can guarantee absolute security.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance website functionality, remember user preferences, analyze visitor traffic, and improve user experience. Users may choose to disable cookies through their browser settings; however, some website features may not function properly as a result.

Third-Party Websites

The website may contain links to third-party websites such as LinkedIn, YouTube, WhatsApp, Google Maps, or other external platforms. Smooth Flowmeters is not responsible for the privacy practices, content, or policies of such third-party websites, and users are encouraged to review their respective privacy policies before sharing personal information.

Information Sharing

Customer information may be shared with trusted service providers, logistics partners, calibration laboratories, payment service providers, or government authorities only where necessary to fulfill contractual obligations, comply with applicable laws, or provide requested services. Such information is shared only to the extent required for the intended purpose.

User Rights

Users have the right to request access to their personal information, request corrections to inaccurate information, withdraw consent where applicable, unsubscribe from marketing communications, or request deletion of personal data, subject to legal and contractual obligations. Requests may be submitted through our official contact details.

Data Retention

Smooth Flowmeters may retain customer information only for as long as necessary to fulfill business, contractual, legal, warranty, taxation, and regulatory requirements. Information that is no longer required will be securely deleted or anonymized in accordance with applicable laws.

Updates to Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, business operations, or website functionality. The latest version published on the Smooth Flowmeters website shall supersede all previous versions and become effective immediately upon publication.